You can contact One Call Home Pros by phone or through the request form on this page. Either way, the first step is the same: tell us what is going on at home, where you are in Broward County, and what you need done. One Call is a connector, not a contractor. We match you with a vetted, licensed, insured local professional who does that kind of work every day, and we stay with the job from the first call onward.
Ways to contact One Call Home Pros
By phone. The number is in the header and the footer of every page, and on the call button. Calling is the quickest way to explain a problem that is hard to put in writing, such as a noise, a smell or water appearing from somewhere it should not.
Through the form. If you would rather write it down, or it is not a good moment to talk, use the request form below. A short description is enough. Someone from One Call follows up to talk it through.
About the office. One Call is based in Coral Springs, and the office address is in the footer and on the map. The office does not see visitors who drop in, so please call or send the quote request instead; that is the way to reach someone who can help. The pros we match you with work across Broward County, and they come to you.
What happens after you get in touch
Whether you call or send the form, the steps are the same:
- You tell us what is going on. What the problem is, where it is in the house and anything you have already tried. Photos help if you have them.
- We match you with a vetted local pro. One Call chooses a professional who handles that kind of work, is licensed for it and carries insurance. The licence belongs to the pro, not to One Call.
- The pro does the work. They look at the problem, explain what they find and carry out the job once you have agreed to go ahead.
- One Call stays with the job. If something needs following up afterwards, you contact One Call Home Pros again rather than starting from scratch.
Paying for the work is simple: you pay One Call, and One Call pays the pro separately. Before work starts, ask what the price covers, so you know exactly what is included and there are no surprises later.
What you can contact us about
Plumbing, water heaters and drains
Leaks, clogs, faucets and fixtures through plumbing. No hot water or a leaking tank through water heaters. Slow drains and main line backups through drain service.
Air conditioning
A system that will not cool, freezes or leaks through AC repair. A new system, air handler or ductwork through AC installation.
Electrical
Tripping breakers, dead or warm outlets, panels, lighting, ceiling fans and charger circuits.
Handyman
Drywall, trim, doors, mounting and the list of small jobs that keeps growing.
Roof repair
Leaks, cracked tile, lifted shingles, flashing and storm damage.
Something else
Not sure which trade you need? Describe the problem and One Call works out who should look at it. See all home services.
Where we work
One Call matches homeowners with local pros in all 31 cities of Broward County, from Parkland and Deerfield Beach in the north to Hallandale Beach and Miramar in the south. The office is in Coral Springs. When you contact us, tell us which city the house is in so we can match you with a pro who works there. The full list is on the service areas page.
What to have ready
You do not need much to contact One Call Home Pros, but a few details make the match faster and the visit smoother:
- The city the house is in
- What the problem is, in your own words
- How long it has been happening, and whether it is getting worse
- Anything you have already done, such as closing a valve or switching off a breaker
- Any access details, such as a gate, an association that needs notice, or a pet at home
If the house is a rental and you are the owner rather than the person living there, say so. The pro will need to know who to arrange access with. The same applies if you are arranging work for a family member, or for a property you are away from. Give us the name of whoever will let the pro in.
If you have an urgent problem
If water is pouring in, close the main water shut-off. If you smell gas, leave the house and call your gas utility from outside. If you see smoke or flame, or sparks from an outlet or the panel, leave the house and call the fire department. Once everyone is safe, contact One Call and tell us what happened.
Pros and franchise enquiries
This page is for homeowners who need work done. If you are a licensed professional who would like to join the network, see become a provider. For franchise opportunities, see the franchise enquiry page.
Questions about contacting One Call
Is One Call Home Pros the company that does the work?
No. The work is done by an independent professional who holds the trade licence. One Call does the vetting and the matching, and stays with the job.
Do I have to call, or can I write in?
Either works. Use the phone number on the call button, or send the request form on this page.
Which areas do you cover?
All 31 cities in Broward County. Tell us the city when you get in touch.
Who do I pay for the work?
You pay One Call, and One Call pays the pro. Before work starts, ask what the price covers.
Get in touch
When something at home needs a pro, contact One Call Home Pros. One call, and we handle it from there.